CCU & Ambulance – The James Family

Described as caring, outgoing, generous and a jokester, Taylor James holds a special place in the hearts of many. Fondly nicknamed “the unofficial mayor of Callander,” Taylor had a special way of connecting with friends, family and the community.

Taylor passed away on May 31, 2015, but his memory lives on in those he knew and loved. Given his caring and outgoing nature, it is not surprising that he is continuing to have an impact on his community. In recognition of the care Taylor received at the hospital the James family is raising funds for the Critical Care Unit (CCU) at the North Bay Regional Health Centre (NBRHC) through the Grateful Family Program.

The Grateful Family Program is a meaningful way for patients and families to express gratitude for the care they received at the hospital. Through this donation, families can choose to honour and thank a staff member, volunteer or physician with a Golden Heart Award. As a Grateful Family, the James family chose to honour four staff members.


“True to Taylor’s nature, he befriended his caregivers immediately,” says Jacquelin James, Taylor’s mother. “We are so grateful for the two nurses and two paramedics who cared for Taylor and our family” she adds.

Craig Tremblay and Tanya Bouchard are the two paramedics who responded to the James’ emergency call. Each played a crucial role, ensuring Taylor made it to the hospital safely. They were honoured for their compassion and dedication with Golden Heart Awards.

Rob Aultman and Dominique Lauzon were on shift during Taylor’s stay in CCU. Rob shared a special bond with Taylor, joking with him and helping keep him calm during this scary time. Dominique was full of hugs and support for Taylor’s family, particularly in the difficult hours following Taylor’s passing. The James’s felt like family and both Rob and Dominique were a big part of their family experience.

“Everyone took great care of us,” says Mathew James, Taylor’s brother. “From the dispatchers to the nurses and doctors. Even security helped us when we were at the hospital.”

Rob Aultman

Describing everyone as respectful and kind, they are hoping to give back in a way that can help others. The cost for a bariatric bed (a special bed for larger patients) is $30,000. The James’, their friends and family have already raised over $4,000. Tackle boxes are still collecting funds at a few of Taylor’s favourite places: LouLou’s and Foodland in Callander.

Donations made though the Grateful Family Program help purchase urgently needed medical equipment ensuring staff, volunteers, and physicians can continue providing the most advanced levels of care.

You can make a Grateful Family donation by calling the Foundation at 705-495-8125 or online.