Grateful Family Program

The Grateful Family Program allows patients and families to show their gratitude for the care they received at NBRHC. Through a donation, you can honour the staff who made a positive impact on your experience with a Golden Heart Award.

Every gift makes a difference, with donations through this program ranging widely - from $20 to $25,000.

There’s no minimum donation required, so you can give an amount that feels right for you while still supporting exceptional health care close to home.

Your donation amount will remain completely private and will not be shared with the person you choose to honour.

You can honour any member of your care team, some examples include:

• Nurses
• Personal Support Workers (PSWs)
• Physicians
• Volunteers
• Other hospital staff

If you don’t know the name of a specific individual, our team will help identify the right person(s) for your tribute.

Yes! Your donation can be transformed into a Golden Heart Award, formally recognizing the staff member(s) for their exceptional care.

Recipients are celebrated for their compassion, dedication, and outstanding care. Each award includes:

• A certificate of recognition
• A Golden Heart recognition badge
• Formal acknowledgment of their contribution at their staff huddle
• Optional public recognition (with consent) via our website, social media, and internal hospital blog.

This is a meaningful way to honour and celebrate hospital staff.

Not at all. If you don’t remember, our team can do the detective work to ensure your gift reaches the right person.

Yes! When making your donation, you can include a message of gratitude or story about your experience. Your note becomes part of the recognition and helps staff understand the positive impact they had on your care.

If you choose, we can share your tribute and the story behind it on our website, social media, and internal hospital blog, celebrating the staff member’s award.

Yes. You may request that your donation and message remain anonymous.

Yes, all donations made through the Grateful Family Program are eligible for a charitable tax receipt, which will be mailed or emailed after processing.

Donations support exceptional health care close to home, by:

• Increasing access to care and expanding services
• Investing in medical equipment and technology
• Supporting Seniors & Youth
• Supporting Cultural Safety and Regional Outreach

You may further wish to specify a specific care area to support, such as cancer care, cardiac care, Emergency Department, mental health, and more.

Every gift helps the NBRHC Foundation ensure patients and families in our community continue to receive exceptional care, close to home.

You can make your donation in a way that’s most convenient for you:

Online: Click the Give a Golden Heart Award button below (or here!)

By mail: Send a cheque payable to NBRHC Foundation to:

NBRHC Foundation
50 College Drive
North Bay, ON P1B 5A4

By phone: Call us at 705-495-7985 and we’ll be happy to assist you.

In person: Visit the NBRHC Foundation office, located inside the North Bay Regional Health Centre.